Shipping policy

 

Shipping Policy

Domestic Shipping

We offer shipping within the United States using standard shipping methods, typically USPS or FedEx.

  • Standard Shipping: Estimated delivery time is up to 7 days.

International Shipping

At this time, we do not offer international shipping. We hope to offer this service soon.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders over $50.
  • Standard Shipping Fee: For orders under $50, a flat rate of $5 will be applied.

Order Processing Time

  • Processing Time: Orders are typically processed within two business days. However, please be patient as some items may need to be made.
  • Weekends and Holidays: We do not process orders on weekends or holidays.

Shipping Confirmation and Tracking

  • Shipping Confirmation: If your order includes a tracking number, we will send it to you via email.
  • Tracking Information: Tracking information will be provided when available.

Shipping Restrictions

  • Restricted Items: We do not ship alcohol or any hazardous materials. Only our branded swag is available for shipping.
  • Shipping Locations: We ship to all locations within the United States.

Handling of Lost, Damaged, or Delayed Shipments

  • Lost or Damaged Shipments: We will do our best to replace any lost or damaged items.
  • Delayed Shipments: If your shipment is delayed beyond the expected delivery time, please contact us at orders@volanstequila.com, and we will work to resolve the issue.

P.O. Boxes and APO/FPO Addresses

  • P.O. Boxes and APO/FPO Addresses: We ship to P.O. Boxes and APO/FPO addresses. Please note that if there are any extra customs, duties, or taxes, you are liable for those costs.

Local Pickup

  • Local Pickup Option: If you are in Eastern Idaho, we can arrange for local pickup. Please send us an email at orders@volanstequila.com to arrange a pickup.

Contact Information

If you have any questions or need further assistance, please contact us at:

Thank you for shopping with us! We appreciate your business and strive to provide the best shipping experience possible.